At Organicgoods.store, we are committed to respecting your privacy and protecting your personal information. This policy outlines how we collect, use, and secure your data in compliance with A2P messaging standards and applicable privacy laws.
1. Information Collection and Use
We collect personal information, such as your name, phone number, email address, and preferences, when you sign up or place an order. This information enables us to provide you with product updates, exclusive offers, order information, and essential service notifications.
2. Consent for Communications
By opting in, you agree to receive marketing and informational messages from Organicgoods.store via SMS and email. Message frequency may vary, and standard message and data rates may apply. To opt out, simply reply STOP to any message from us.
3. Opt-In and Opt-Out Procedures
- Opt-In: You can opt-in by visiting https://www.organicgoods.store and checking the box to receive notifications and promotional messages. Alternatively, you may text START to +1 (909) 639-6488 to subscribe.
- Opt-Out: To stop receiving promotional messages, reply STOP to any message. You will receive a confirmation message once your opt-out request is processed. Note that you may still receive necessary transactional updates, such as order confirmations and shipping notifications.
4. Data Retention and Deletion Policy
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request deletion of your data at any time by contacting us at joseph@organicgoods.store, and we will process your request promptly.
5. Types of Communications Sent
You may receive two types of messages from us:
- Promotional Messages: Includes exclusive offers, product launches, and eco-friendly lifestyle tips.
- Transactional Messages: Includes order confirmations, shipping updates, and any essential service-related information.
6. Information Sharing and Security
We do not sell, trade, or share your personal information with unauthorized third parties. Your data may only be shared with trusted third-party service providers who assist with core business operations, such as payment processing and SMS delivery. These providers are bound by confidentiality agreements to safeguard your data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. User Rights and Data Access
You have the right to access your data, request corrections to inaccurate information, and ask for data portability if applicable. Please contact us at joseph@organicgoods.store for any of these requests.
8. Children’s Privacy
Organicgoods.store is intended for users over the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of any data collected from minors, it will be promptly deleted.
9. Contact Information for Privacy Concerns
For any questions, concerns, or requests regarding this privacy policy, please contact us at joseph@organicgoods.store or call +1 (909) 639-6488. We will respond to all inquiries within a reasonable timeframe.
10. Changes to the Policy and Notification
We may update this policy periodically to reflect changes in our practices. If significant changes occur, we will notify you via email or SMS. Continued use of our services after any update constitutes acceptance of the revised policy.
11. Dispute Resolution
If you have concerns about our privacy practices, please contact us at joseph@organicgoods.store. We will work with you to resolve any issues as quickly as possible.